Last Updated: 9 July 2025
At Nova Promo, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect personal data when you interact with our website or services, including:
Name, email address, phone number, and company details (if applicable)
Billing and delivery addresses (for order quotations and fulfilment)
Any information you choose to provide when contacting us
We do not process payments via our website at this time.
Our website may use cookies to enhance your browsing experience, support website functionality, and help us understand how visitors interact with our services. Where applicable, consent will be requested in line with legal requirements.
We process your personal data to:
Respond to enquiries and provide quotations
Fulfil and deliver orders
Provide customer service and support
Improve our website and services
Comply with legal obligations
Marketing communications are only sent with your explicit consent.
We do not sell your personal data. We may share it with trusted third parties to fulfil our services, such as:
Delivery partners (couriers)
Professional advisers (e.g. accountants) where legally required
We implement appropriate security measures to protect your data. However, no method of online transmission is completely secure.
Under data protection laws, you have the right to:
Access, correct, or delete your personal data
Withdraw consent for marketing at any time
Request data portability
Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us at:
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
